Privacy Policy
Introduction
Welcome to Ben Cook Real Estate. We are committed to protecting your personal data and respecting your privacy.
This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Ben Cook Real Estate is a real estate agency based in Ciudad Quesada, 03170, Alicante, Spain. We specialise in property sales and rentals on the Costa Blanca, Spain.
Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data: includes first name, last name.
Contact Data: includes email address and telephone numbers.
Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: includes information about how you use our website and services.
How We Collect Your Data
We use different methods to collect data from and about you including through:
Direct interactions: You may give us your Identity and Contact Data by filling in forms (such as our Contact Form or Property Enquiry Form) or by corresponding with us by post, phone, email or otherwise.
Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
Purpose of Processing
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To register you as a new customer.
To process and deliver your requests including managing payments, fees and charges.
To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.
To enable you to partake in a prize draw, competition or complete a survey.
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:
Full name of legal entity: Ben Cook Real Estate
Email address: [email protected]
Postal address: Ciudad Quesada, 03170, Alicante, Spain
Telephone number: +34 675 07 13 14